Banking and Financial Drive-Thru Illuminated Signage FAQs

Illuminated signs at bank drive-thru lanes ensure clear direction and efficient service, especially in low light or poor weather. They help customers identify open lanes and the correct service (ATM, teller, commercial), reducing confusion and improving traffic flows.

• Open/Closed Signage:
  These signs use illuminated displays, “open” or “closed” to direct customers to available drive-thru teller lanes.
• Directional Signage:
  Illuminated signs with directional symbols or arrows guide customers through the drive-thru process to a specific lane or service.
• ATM Signs:
  These illuminated signs clearly indicate drive-thru lanes with self-service ATM options.
• ITM Signs:
  These illuminated signs clearly indicate drive-thru lanes with video teller services.
• Specialty Lane Signage:
  These signs use illuminated displays to identify lanes for specific services, such as “Commercial Banking,” “Night Drop,” “Truck Lane,” and others.
• Safety & Visibility:
  Illuminated signs are designed to be visible in all lighting conditions. They use super-bright LEDs and high-contrast text to display messaging vividly. They also use universal color-coding — red for stop, green for go, etc. — to eliminate confusion.

• Enhanced Efficiency:
  Clear signage streamlines drive-thru banking processes while reducing wait times and customer confusion.
• Improved Customer Experience:
  Illuminated, concise, and easily read signs create a more positive and efficient banking experience.
• Regulatory Compliance:
  Illuminated signage helps banks and credit unions meet the regulatory requirements and remain in good standing with some governing bodies.
• Reduced Liability:
  Over-height clearance bars and other safety signage minimize the risk of accidents and property damage.

A bank drive-thru smart sign is a network-connected LED sign system used by banks and credit unions to remotely display lane statuses and service availability (e.g., ATM, ITM, teller). These signs, controlled through centralized software, enhance customer guidance and operational efficiency, especially when teller services are centralized or extended beyond traditional hours.

Bank drive-thru smart signs allow a sign’s messaging to be controlled remotely from a central location. This lets illuminated signage be scheduled on/off for extended banking hours, holidays, and banks with ITM services/remote tellers. Bank drive-thru smart signs also eliminate the human error of forgetting to turn a sign off.

• TCL Series – outdoor, blank out, direct-view LED signs
• PHX Series – outdoor, blank out, backlit, LED signs
• TCIL – Traffic Control Indicator Lights and signals
• VMS Rebel Series – outdoor, programmable LED display
• RGB VMS Rebel – full-color, outdoor, programmable LED display

Yes, illuminated bank drive-thru signs can be customized to fit exact specifications. Whether direct-view, backlit, or a combination of both, they can be manufactured with your specific design in mind.

Signal-Tech warrants all products and their components against defects in material and workmanship that occur under normal operating conditions. The following bank drive-thru products have a 5-year warranty from the date of shipment:

• TCL Series Outdoor LED Direct-View Signs
• PHX Series Outdoor, Blank Out, Backlit, LED Signs
• PHXF Series Outdoor, Backlit, LED Signs
• TCIL Series LED Traffic Controllers (replacement parts excluded from warranty)
• Non-Illuminated I-Bar Series Over-Height Clearance Bars
• Power Toggle Switches

The following bank drive-thru products have a 1-year warranty from the date of shipment:

• VMS Rebel Series Outdoor Programmable LED Display
• RGB VMS Rebel Series Full-Color Outdoor Programmable LED Display
• Smart Sign VMS Rebel Display Series
• Accessories
• Mounting
• Sensors